Vacancies

Operations Controller

We are looking for a hungry and determined results orientated Operations Controller with an outstanding record of developing consistently, and improving against, key performance indicators. You will be predominately working on the fire extinguisher/fire alarm side of the business and also assisting with administrative duties and ordering stock.

Job specification:

*   Proactive engagement and relationship management with all internal team regarding customer issues

* Creative in developing alternative strategies to increase productivity and drive performance of the Technicians

*   Control and be accountable for all stock for the Extinguisher/Alarm discipline.

*   Plan, book and control the work load of technicians to achieve deadlines and KPIs

*   Ensure that health and safety standards are maintained and investigate all accidents in an accurate and timely manner

*   Manage transport assets alongside other operations team members

*   Propose initiatives that will support cost reductions

*   Complete all required KPI and reports

*   Provide a safe working environment for all employees in line with health and safety standards

Your skills and experience:

*   Excellent interpersonal skills with the ability to gain confidence and respect from customers and colleagues at all levels.

*   IT literate

*   A strong communicator

*   Good maths and English skills

*   Able to use initiative, organise own workload, and that of others

*   Positive attitude to compliant/ operational issues

*   Customer service skills

*   Geographical knowledge of the country (desirable)

*   Strong knowledge of health and safety regulations (desirable)

Additional benefits: Pension, 25 days holiday, and company bonus scheme

Location: Buckinghamshire

Based in Buckingham, the majority of Abbot Fire Group’s clients are located between London and Birmingham, with a concentration around Banbury, Buckingham, Oxford, Milton Keynes and Northampton regions. Abbot Fire Group do provide a nationwide service, so some additional travel will be required.

This is a demanding role, requiring enthusiasm and a strong commitment to delivering quality work. You will need to communicate effectively as part of a team, and with customers.

If you’re interested, please send a covering letter, and your CV, to: admin@abbotfiregroup.co.uk.

Customer Sales & Support

We are looking for a hungry and determined results / customer driven Customer Sales & Support person with an outstanding record of developing consistently and improving against key performance indicators. You will be working on the fire alarm, extinguisher and kitchen suppression side of the business. Someone who is able to think mechanical / technical will be a great asset to this role.

There are great opportunities to develop and progress as the company grows into new areas.

  • Create strong customer relationships to maintain existing customers achieve targeted KPI’s.
  • Excellent interpersonal skills with the ability to gain confidence and respect from customers and colleagues at all levels.
  • 1-2 years minimum sales or customer contacting experience in either new business development.
  • Must hold a clean UK driving license.
  • IT literate.
  • A strong communicator.
  • Previous experience within the fire/safety industry is ideal although not a precursor, as training will/ can be provided.

Once the basic role has been achieved we will be looking to develop the incoming individual to be able to aid the following to the role:

  • Development and compiling of marketing plans and strategies
  • Management of the companies social media activities
  • Manage and maintain e-mail campaigns

If you’re interested, please send a covering letter, and your CV, to: admin@abbotfiregroup.co.uk.

Fire technician vacancies

Due to continued business growth, Abbot Fire Group has vacancies for fire safety technicians. The successful technicians will be trained in multiple disciplines which include the installation and servicing of fire extinguishers, installation and servicing of fire alarms, and the application of passive fire protection.

Previous experience is useful, but not essential, as full training will be provided. However the right attitude to working hard and providing a quality service in this customer facing role is crucial.

Based in Buckingham, the majority of Abbot Fire Group’s clients are located between London and Birmingham, with a concentration around Banbury, Buckingham, Oxford, Milton Keynes and Northampton regions. Abbot Fire Group do provide a nationwide service, so some additional travel will be required.

This is a demanding role, requiring enthusiasm and a strong commitment to delivering quality work. You will need to communicate effectively as part of a team, and with customers.

To apply

If you’re interested, please send your CV, to: admin@abbotfiregroup.co.uk.

Abbot Fire Group is a multi award winning fire protection company based in Buckingham.

No agencies please, we’d rather hear direct from the candidates themselves.